Frequently Asked Questions
Do you offer free shipping?
Yes, we do offer free shipping for all prepaid orders.
Why am I not able to pay via credit card?
You can make payments through credit card by taking an authorization code from your bank or manually seeking approval from your bank to clear the transaction.
When will my order arrive?
Mumbai delivery time is 2-4 days. Rest areas throughout the country, standard delivery time is 7-10 days.
How to cancel my order?
You can cancel your order before it is shipped. Once shipped your order cannot be cancelled.
Do you accept international orders?
Yes, we do accept international orders via PayPal.
Should you have any queries kindly reach out to us on 9820860228 or email us at at help.bombayblossom@gmail.com before placing an international order.
Do you make customized pieces?
Yes, we do customize for orders with minimum quantity of 20.
Do you take wholesale orders for gifting?
Yes, we do take wholesale orders for gifting at a discounted rate for minimum quantity 20.
How do I take care of my jewelry?
Please store it in plastic pouch as received. Do not store it in velvet boxes. Keep away from perfumes and other liquids for better durability.
How do I take care of my bags?
For leather bags and fabric bags, avoid using them in heavy rains. Store them in the bag received and wipe with a cloth whenever necessary. No washing recommended.
What fabric do you use for your bags?
We use recycled embroidered banjara vintage fabric for most of our bags, which make our bags unique and sustainable.
Are you available on any other websites?
Yes, we are available on global website – Etsy. Our shop name is Bombay Blossom.
Do you charge customs/tariffs at check out?
No, You will pay customs/tariffs at your doorstep/post office as per your country's guidelines. No refunds will be processed for orders returned for not paying customs duty/tariffs at your door step/ post office.
Can I call you for my queries / concerns?
Yes, you can reach out to us on 9820860228 from Monday - Friday 10.00 am to 6.00 pm. We do not work on Saturday-Sunday and national holidays